Benjamin Plumbing

I appreciate how a human answered the phone. A very nice lady scheduled a plumber to come to our house within 48 hours. Kevin arrived right on time and very efficiently and expertly repaired our two toilets. He was in and out in no time. I also appreciate how an invoice was sent to me, at a later date, to remit payment. I highly recommend the folks at Benjamin Plumbing.

Our water heater decided it was done after ~15 years. Naturally it decided this on a Saturday in terms of after hours billing. Water was leaking, so contacted Benjamin Plumbing after hours early Saturday morning. Jay from Benjamin listened to what was occurring and recommended waiting until Monday for repair/replacement unless the water heater was putting out a lot of water. This saved us probably a couple of thousand dollars toward after hours billing by them and their supplier. They contacted me early Monday morning to set up replacement. Benny from Benjamin Plumbing called ahead to advise he was on his way and he took care of the replacement. He also noticed that the venting tubing for the power vent was now out of code (it changed) and had to be pressure capable, so he brought

I highly recommend Benjamin plumbing. Very professional and extremely knowledgeable. Installed a new faucet in out Bathroom and fixed a very squeaky dishwasher door.

Requested a faucet repair online and the plumber shows up the same day. He spent only a few minutes replacing a faulty part and the faucet is good as new. Really impressed with the prompt scheduling and service!

I was happy with the repair overall, and the technician was polite and capable. My main concern is how pricing was communicated—or more accurately, not communicated. I contacted them regarding an issue with a sump pump that required a replacement part. After some troubleshooting, the technician quickly diagnosed the issue and said the part would need to be ordered. I was told there would be no charge for that visit. When I was later contacted, I was told the part was expensive—around $350—and that they would call once it arrived to schedule the follow-up visit. During that call, I also asked about the cost of the initial visit and was told there was a 30-minute minimum charge. While that differed from what I believed I had been told, I felt that was reasonable. When the part came in, it