Bernard Heating & Cooling

My furnace finally went kapoot on Weds, Bernards' sent Anthony first thing Thursday morning, walked me through my options, gave me a great price. and set up install next day! Installers (Bill,Logan & Leo) were absolutley FANTASTIC!! The whole experience was great, I have never had to buy a furnace before, and had alot of anxiety about it, they took that away for me, cannot reccomend Bernards enough!!

Of course my 17 year old furnace decides on the coldest weather week to not function properly! I had used Bernard Heating & cooling last year to install a new AC unit and was very pleased , and they had worked on furnace previously. I called them in the morning and they were very prompt in scheduling service- came 4 hours later. The technician was very nice, explained the malfunction problem, showed me the damaged part, got the furnace up and at least running for me for 24hrs , while he ordered a new part. Came back the next day, installed it,and made sure it ran as it should. Have the utmost confidence in them, and their honest work policy. Will definitely be using this company for future needs!

Recently had Bernard provide routine tune-up service for my 20-year old Trane furnace. Cannot provide enough accolades about Bernard and their outstanding team! Their service technicians are competent, knowledgeable, professional, personable and honest. Over the past two years Bernard has serviced all my HVAC needs under a preventative maintenance agreement.

I can’t say enough good things about my experience with Bernard Heating & Cooling. They are a very prompt, professional get the job done right in a timely manner kind of company and I look forward to using them again for all my furnace/air conditioning needs. The Service Technician (Caleb) was a very personable, and courteous young man and extremely helpful/knowledgeable in being able to get my residential furnace maintenance up to date and ready for the coming months of winter. Caleb was even able to diagnose on the spot and fix a rattle within my furnace that has been going on for quite some time now. I am more than appreciative and satisfied with the services that Bernard Heating and Cooling has provided for me today and it is my pleasure to be able to give them my highest recommendatio

This is a letter of appreciation to your company because of the technicians that installed a heater on 11-21-2024 at 86 West York Street, Apt., A. I had a broken knob on one side of the kitchen faucet. The technician was going to Home Depot to pick up parts for the furnance installation. I asked if he could pick up the knob for me. I showed him the one that was broken. He responded so respectfully of your Company's policy that he was to only pick up what was necessary for the installation. I'm very appreciative of his response and respect for your company. Sincerely, Judy Finney, Tenant at 86 West York Street, Apt., A. Akron, OH 44310