Beverly Hills Carpet Cleaners

Strange and unprofessional experience working with this company. Booked for a cleaning on the phone, the technician arrives on schedule and informs us that certain stains cannot be removed, I respond that that should have been communicated before booking the service and asked if they offer any discounts/remediations due to their lack of transparency. He then connects with his boss and tells him "the customer told me they wont pay if the stains dont get removed" and then proceeds to tell me they will not be moving forward. I was shocked he said that in front of me on the phone and I clarified, again, that I was asking if they would offer a minor discount and never said I would not pay someone for their work. He then revised the final price and I signed the quote. The technician then went d

From the easy online booking to the final walkthrough, the experience was flawless. The team arrived exactly during the 30-minute window they promised. They wore booties, were extremely polite, and explained the process clearly. They took extra time on a high-pet-traffic area without being asked.

I had nearly given up on the high-traffic areas and a few stubborn red wine spots in my light-colored carpet. The technician, Leo, took time to inspect and pre-treat the stains. The results were astounding – spots I thought were permanent are completely gone! The carpet looks and smells brand new. They even moved my furniture with care and put it back exactly. This wasn't just a cleaning; it was a restoration

Outstanding service! Beverly Hills Carpet Cleaners made the entire process so easy and stress-free. They showed up on time and were professional, friendly, and detail-oriented. My carpets look and smell amazing! Will definitely be using them again.

From the moment they arrived, the team was friendly, efficient, and professional. They worked quickly but thoroughly, and my carpets look amazing. The house even smells fresh and clean.