BG Outdoor Services

After going through several bids, I finally decided to work with BioGreen to address drainage issues around my (new to me) house. I met with their estimate guy several times to work through the major details of the work. After committing a 10% payment on the job, there was there was about a month delay before my job date. Not surprised considering how much of this type of work is being done right now, but something to keep in mind if you plan to do something like this. Fortunately they called me a few days early and offered to move the job forward a day if possible. Which worked out good for me. Installation day interesting. The lead of the installation team suggested some revisions to the plan that would probably be better than what was spec'ed by the estimate guy. Fortunately I wa

A few months ago there was a mix up in which by mistake it was reported that I was moving in when in fact I never notified Bio Green of such thing; the service was suspended and I was frustrated trying to understand what happened. Long story short, this week I got a call from Dave Schrader that made me feel much better and fully recover the trust in Bio Green. He really wanted to get to the bottom of it and showed great customer care. My lawn improved a lot after starting the program with Bio Green and I am happy to report that not only they take care of the lawn but also of their customers. Thanks a lot Dave.

Bio green installed our irrigation system almost 15 years ago and has serviced it every year since. Today Joe and Eric came to service it , ensure proper coverage , adjust and replace defective nozzles. They were very professional, courteous, knowledgeable and enthusiastic about their work. In short, they were terrific and we look forward to having them back when needed. Bio Green should be proud to have them in its employ.

I had been a customer of BioGreen for almost two decades and across three homes since moving to Northern Virginia. I experienced great results and great service for most of that time. This past year has been quite the opposite experience. I understand the whole world is understaffed, but their lack of results, poor customer service and indifferent attitude has me looking elsewhere. Half of my lawn is dead, it took months to repair our irrigation system & a few weeks later it stopped working again. I expressed my frustration when I sent a message to cancel our service & I received a call to see if I wanted to cancel my aeration service. Stories shared on our neighborhood website confirm that my experience isn’t isolated. Be careful what the sales team promises. Execution is every

We purchased our home in the summer of 2010 and the lawn was in terrible condition. We wanted a lawn care service and an irrigation system so we chose Bio Green who offered both services. We started the lawn care service in 2010 and had them install an irrigation in 2011. After five years of service, our lawn looks great - the best on the block. In the first couple of years we had some issues where the grass was browning. Bio Green's team spent a lot of time trying to determine the issue. After many tests, they found a problem with our irrigation system. While it was an installation issue, I do have to say that they did a great job addressing the issue. Our irrigation system is working great, Bio Green's lawn service is doing it's thing and our lawn looks fantastic! I highly recom