Big Easy Services of New Orleans, LLC.

I have used Big Easy Services twice within the last couple months for different issues. They are easy to work with, friendly, and good at their jobs. Our last tech Josh went absolutely out of his way above and beyond to help not only me but our duplex tenant who has 2 young boys. Thank you again I appreciate all of your hard work and friendly demeanor. I will refer you whenever I'm asked and will continue to use you in the future.

I called them and was out of water for weeks. They had 3 different people come in and look at it time delaying it further back. Then they told me to call a 3rd party leak detection company. They missed an appointment for an estimate delaying it for another weekend. Then they came out with an outrageous quote. I shopped around and they quoted me for 1,000s more than anyone local. I feel like I only paid them to break my pipes and rip up my drywall. They seem more like a demolition crew. I had another company come in an repaired everything in a few hours for half the cost. They turned a 3 hour job into a 3 week nightmare.

I used Big Easy to fix a shower that had poor water pressure and did not get as hot as others. The tech arrived on time, diagnosed the problem, and got the part needed to repair (cartridge). Since the tech was here, I asked him to look at a water stain I had a on ceiling. I assumed it was just a leaky tub cartridge. When the tech noticed the cartridge did not seem to be leaking, he spent the time to find the problem. A small hole in the supply line under the faucet was dripping. Even though we needed to cut drywall to find, he kept the area clean and did not leave my house a mess. I found the company to be fair on the prices since it took some time to find the leak.

Highly recommended for plumbing services! Best prices, very friendly, honest and extremely helpful! They went out of there way to make sure that I was 100% fixed up right and in working order. I couldn't be anymore grateful to Jeff, his crew and office staff with Big Easy Plumbing. Hopefully I'll never need plumbing services again but if I did, I know I'll be in THE BEST hands with them. Thank you, Thank you, Thank you! ⚜️

April 2024: (See Also: November 2023, Below) Well, they did it AGAIN! Were we ever in a pinch this time with a significant drain pipe leak in our condo effecting not only us but also the unit below us. What a way to meet your neighbors! This was perhaps the most stressful home 'issue' I have ever had to deal with - quickly and in real time! Once again, Big Easy Services hit the ball out of the park! From P.J. the scheduler, to Kerry the Office Manager, to the service guys Johnny, Sam, Kelek, Ronnie, and Ryan. Great communications, customer service, and professionalism every step of the way. Big Easy Services is certainly our preferred 'go to' New Orleans plumbing company! Thank you everyone! November 2023: What an incredibly positive customer service experience with Big Easy Services