Bill Joplin's Air Conditioning & Heating

The sales rep Grant was excellent. No bs, very honest and straightforward. He even came by my house on the day of installation to make sure everything was done correctly. Christian was the install lead and he too was fantastic as was the entire crew. The crew was very conscientious, courteous and did an excellent job on the install. Crew cleaned up, took me thru operation and everything is working like a charm. Joplin is an old and very reputable company. Their install price for my 4 ton complete system change out was competitive. I am a contractor and hard to impress but I am impressed :)

From selecting units to the installation to office staff to maintenance, we have been more than pleased with our experience. When we decided to replace our two systems a few years ago we considered several companies before deciding on Joplin’s. We are still so glad we did! Everything is still running great, and the people here make all the difference. Kudos to Misty and Haley who answer calls and arrange schedules to make sure we get the service we need when we need it. And if all of their techs are as knowledgeable and personable as Donovan, you can be sure things will be done right and with a positive attitude. He invited and answered all our questions as well as explained details about what he was doing and what we can do to keep our systems at their best in this wonderful Texas climate

Joplin's maintenance plan is by far the best value in the area. The techs are always professional, timely, and helpful. They also saved me thousands on a quote from another company. The other company suggested replacing the entire unit but the tech from Joplin's was able to diagnose the exact part that needed replaced. I'm very thankful for this company and highly recommend them.

Bill Joplin AC has taken great care of us and has been amazing to work with as they have replaced two of our AC units in the past year. Carson came to service our new units and did an unbelievably great, thorough job - checking each unit, changing the filters, and taking time to inspect both inside and outside for any potential problems. We greatly appreciate the thoroughness and professionalism of your entire Joplin team!

Victor was very professional, knowledgeable and worked efficiently. We were notified ahead of time of his arrival. He was courteous and explained the service in detail. We have had Joplins service our system for years and have always been pleased with the results.