Billings Heating & Cooling

Really fantastic service, great people and reasonable pricing! We needed service for our new home. When we arrived, it was late Friday night and it was 45° in the home. I did some calling around... The first company I called, said they offered 24 hour service...but that was not accurate. Then, I called Billings. I called their emergency line and a technician answered. He was courteous and friendly. He explained that he was not on call and that the technician on call just had a baby. He said that if the regular technician could not take care of me, he would take care of us himself. 10 minutes later, I got a text message from the technician with a newborn child, stating he is on the way. Late Friday night, 25° outside, this guy is 25 minutes away. It takes real dedication to do that. Thi

I have used Billings for three years and found their techs to be highly competent and dependable. Recently, my unit was not blowing cool air. I contacted Billings and they were booked out two weeks. Therefore, I contacted Carolina Heating and Air in Roaring Gap. They sent two techs out to check my system and charge the refrigerant. After the house failed to cool, I called Billings and they sent a tech out. Turns out the other company techs didn't check the thermostat; and there was a grounded wire actuating the color air and heat strips. The billings tech fixed the problem in 10 minutes. In short, contact Billings if you have an A/C issue - even if you have to wait a little. They are competent, reliable, and reasonably priced.

Fair pricing and quality work. Chuck and his crew were all extremely professional and made sure I received a quality product and installation. Everyone I dealt with was very knowledgeable and happy to answer any of my questions. Old school attitudes with modern skills/technology.

Back in 2022, I had shopped around and received several different quotes for a full HVAC install. I almost went with a competitor that year because the competitor offered financing. Once I read the quote and payment terms from that competitor, I said there was absolutely no way I was paying that much. I decided I was going to wait it out and get the money together, some how, some way, to hire Billings. After two years, I contacted the wonderful, patient, kind office manager there and asked her if the guys could come back out and re-quote the install. It was only $1,000 more than it was two years ago, and still well over $3,000 less than any of the competition!! Let's do it! I still had to hold off, but they were all so kind and understanding. Finally the day came and the install is complet

I don’t just leave a review at the drop of a hat. Billings Heating and Air is a company I HIGHLY RECOMMEND. Taylor, Eric, Justin, and Jennifer ALL have gone above, and beyond to replace our failed HVAC system. The cost was far lower than expected, and the replacement system is top of the line, and manufacturers are right here in the USA. IF your in need of an HVAC, or just looking for a maintenance schedule I highly recommend Billings Heating and Air.