Biotek Environmental Mold Removal Columbia SC

Words cannot fully express how grateful I am to have found Biotek Environmental! Ted took a lot of time compassionately listening to my concerns and explaining the initial process over the phone. Tyler patiently shared his extensive knowledge on how mold develops along with natural ways to clean clothes and surfaces. He also explained the meter reads of mold counts and humidity levels as I tagged along from room to room during the home inspection. Every step of the process was clearly explained creating a great sense of confidence in me and Dad. Crew members Jermaine, Ray, and Matt were friendly, considerate, and diligent in their hardworking task of removing the mold source. Donna was very professional and prompt to respond to any questions by email. I could go on and on with how pleased

I can not put into words how great this company and ownership is! Not only do they do professional, great work they are honest, high-integrity folks who work very hard for their client. We had a water heater leak under our house for about 3 weeks, during the hottest part of the summer. Water damage, Mold, wet insulation..... name it. The FIRST water/mold damage company we called (who we have used before with no issues).... came out, sent a 20 something under the house, took some photos, called the insurace comany and said yep! Its been weeks! *All of this time, the adjuster NEVER came out. We were beyond freaked out when our insurance company told us there was a clause in our policy that said "Water leak and or seepage Over 13 days, is considered negligence and is not covered". Con

We had a pipe burst in our attic on Christmas Eve. It flooded the whole downstairs of my home. I called several companies, all with extensive waiting lists. When I called Biotek and spoke with Ted, he was able to help me immediately and the work began the next day. Within two days, they had completed my water remediation. The crew on my project was extremely professional and friendly as well. They were a Godsend in one of the most difficult situations of my life. Thank you!!

Water damage remediation performed on unattached garage. Charged $725 upfront for 1 hour "water damage analysis". Basic job was performed but charged almost $2,000.00 extra for materials and services not supplied or performed. I complained to Ted Borys who admitted to some and excused others saying performed thousands of dollars in work not billed. Why not bill honestly for actual services provided? He asked why I was questioning since insurer had approved. They weren't there to observe and verify work - I was. This is Angi's top recommendation??? Dealing with Angi and Biotek turned unfortunate disaster into unpleasant and regrettable $10,000+ experience.

What a wonderful company!!! I had a leak in one of my vacant listings and they came within an hour notice. Talk about customer service! They saved my clients so much money by being there so soon. There was water on hardwoods and carpets and they are all being save thanks to Biotek. The staff is awesome to work with and you cannot ask for friendlier people to handle an emergency for you. You should keep their number in your phone so you can pass it along to others and of course in case you need them yourselves. I cannot say enough about how great my experience was with Biotek.