Black Dog Plumbing, Heating & AC

I cannot speak highly enough of Rick and his company. He is very responsive, knowledgable, and honest. We used him for multiple utility related projects/installations and I couldn't be happier with the quality of the work. Rick is also extremely honest and without going into details, was fair in his assessments of other quotes I showed him from competitors (that is, he acknowledged when competitors gave reasonable quotes). He is not pushy and seems to actually care about his customer's satisfaction and needs. I would not hesitate to use his company's services again. Thank you, Rick, for a great experience.

Came home very late from being away to no heat. Called Rick around 7am and he had his guys here within an hour. They were also able to fix the toilet and came back the next day with a new hot water heater to replace the old one that was shot. Great job and much appreciated.

Rick and his wife are really nice, honest and very easy to work with. I needed a new furnace in my house. Not a small job. I called friends and family to get recommendations, called few companies but couldn’t find someone to do it immediately. I’ve found Black Dog Plumbing online and spoke to Rick. Rick came to estimate the work, gave me a FAIR price wich I agreed to. A bit of a risk but I had a good feeling about it and I wasn’t wrong!! Job was done in no time and it’s working great! The new furnace is so efficient My gas bill dropped by 15%! I feel lucky getting to know Rick and wife and would recommend to anyone who need Plumbing/heating services. You can’t go wrong with these people!!!

My family and I have been using Rick and Blackdog for the past 10 years and we won’t consider ever using anyone else. Last night (Friday, August 13), in the midst of a heat wave, our AC stopped working. It is a system that Rick and Blackdog had installed within the past 24 months. I called Rick at 8:30pm and left a message. Although it was hot, it certainly was an emergency. I didn’t expect him to get back to me until Monday at the earliest. By 8:30am on Saturday morning, Rick texted me and asked me to call him at my earliest convenience. By 10:00am, I had a tech on site and by 11:00am, my central air was up and running. That’s customer service, reliability, and going the extra mile. We are blessed to have found this company and won’t go elsewhere.

Called this morning 8am Rick had his guys at my house within the hour. Fixed my leak and was very reasonable with the cost of repair. Thanks again Black Dog!