Black Hills Overhead Doors

Service was fast and efficient However, just telling me my springs had to be replaced, did not lead me to expect all almost $800 bill for 2 hours of work. At no time did the repair guy say this is a conversion kit and its really expensive. Then they don't leave a bill and when I pay their outrageous bill I am charged for paying with a credit card. Like I stated the service was great but the customer needs be informed if the bill is going to be that much. I was expecting $300 or so not almost $800.

Our garage door broke and we were able to schedule a next day appointment right before the holidays! Kurt was very professional and fixed the broken spring issue quickly. We appreciate your exceptional customer service and will recommend this company to others. Give that employee a raise! :)

Man I hope the guys who drive the truck with license plate 27771 C have better customer service than they do driving! Flipped me off, yelling profanities out the window at me, tailing me and driving up next to me just to scream. Have the day you deserve!

Kurt came and fixed our garage door this morning. He was on time, professional and efficient. He didn't leave a mess or even a muddy foot print. Thank you, Kurt!

I'm embarrased that I did not get the technician's name. He showed up, greeted me very professionally, and asked where the door was. After I directed him, he came in, assessed the situation, and applied the remedy. It went so fast, I had to really think "WAS he here?" One pull on the garage door answered THAT question faster than his visit. Thanks a BUNCH!