Blackburn Towing and Recovery, LLC

Be Advised. We called AAA for a tow and Blackburn towing uses Wind and Sea towing as a subcontractor. Well, after 2 hours and repeated calls we kept getting the tow truck's ETA pushed back. So i finally called a local tow service to get towed. This all took place from 345pm to 630pm. Blackburn needs a better vetting process when it comes to using subpar subcontractor to provide towing services. The woman I spoke to needs to work on her people, and customer service skills.

I highly recommend Blackburn Towing! My son had a motorcycle accident and they went above and beyond to help me with his motorcycle! Ben was nice and helpful and was easy to deal with! The lady that answers the phone was also very friendly and helpful and I had zero issues working with this towing company! Highly recommend and will be using Blackburn Towing for all future towing needs! I appreciate the friendly and knowledgeable team I dealt with! Thank You to the staff for all your help and professional service!

Driver was perfect , communication and was very helpful , reason it’s 1 star is to whatever girl is on that phone is not valid customer service sounded like she had a attitude n was not helpful at all in asking questions .

Crazy long experience trying to recovery my vehicle. It’s a simple process but the waiting is frustrating

Our car unfortunately got stuck in the driveway, and a driver named Ben tried to dig it out and eventually just had to use the tow truck but he did all he possibly could. He was very very nice, helpful, all around a great guy and we appreciate him so much. Triple A told us they canceled our request because they don't understand how we got our car stuck in the driveway...awful