Blackwater Services - Septic System Service

Blackwater Services offers strong communication, arriving early, & their team is dedicated to great service. Our tech was able to communicate clearly to us and explain the process, interesting finds, and risks, before starting. The job was done professionally, in a clean manner, and quickly. BWS made this "chore" much less of a hassle for us & the new owners of our home in the future.

Blackwater performed services for SIsco Heights Community Church in Arlington, Washington. The bid for the work was very reasonable, and the timeline from bid acceptance to job completion was amazing…far better than we could have hoped. The team was very professional and communicated well. This 5-star review is well deserved. Thank you Blackwater Services!

Blackwater was able to help us with a very difficult and time consuming project regarding a court case and our drain field. They were patient with the time it took to do things the right way and did the dirt work better than I could have imagined. I am so thankful for the willingness and the professionalism that they gave. These are really good people and I'm glad we chose them to do business with.

Blackwater was absolutely great when our weirdo Biometrics (sic) fan/pump started emitting a eerie screeching/whirring noise, like an episode of Twilight Zone. Jay coached my wife over the phone, homing in on the problem via diagnostic Q&A, then, when the OEM supplier gave us the runaround about scheduling a Service Tech ($350 to diagnose, $390 for an actual callout), Jay came out the very next day, charging us only the price the OEM wanted for the fan/pump! Friendly and fair, prompt and knowledgeable, Blackwater exemplifies great customer service in an era of Don't Care, Please Hold.

Zeb and his company have been great to work with. I originally called about locating septic pipes and he was up front and honest in his communications - he doesn't just say yes to things to make a quick buck. We later had an alarm go off on our tank and Blackwater was the first company that came to mind. He and his team were out at our house that same morning. I love that they want to help people understand their system. Super kind and knowledgeable. We will absolutely be using their services in the future.