Blue Ribbon Cooling, Heating, Plumbing, & Electrical

This review is a long time coming. I have had Blue Ribbon do installs/maintenance/repairs for me several times over the last year and they have been fantastic to work with. To start off, I had a water heater go out while a guest was staying at the house. They came out and fixed its SUPER fast and helped clue me in along the way of what was going on. There was a secondary issue that was found out after the repair, they came back and fixed that one quickly as well. Had a couple more items throughout the year they have helped out on. Friendly, fast, and thorough work. Would recommend! Now for the shout outs to the guys who have helped me out, Thanks to Steve, Ethan, Adrian, and Jae-Don for all the hard work. Appreciate it fellas!!!

You have just replaced a 63 year old main water line I guess onehundred ft. The water works and works well. The backfill has much to be desired. This has completely changed the topography of my driveway. The amount of large rock left scattered about was careless. You have created a trip hazard for both my wife and myself. When I talked to your young man he did mention rocks and roots but I would thought he would move them out of the walk ways. I also thought the humps and valleys would be raked flat and try to get the contours that had been there before. The clincher was the neutral steer of the track hoe in my yard. Neutral Steer? You have invoiced me with a request for payment. I have tried to call you but all I got was that AI operator who told me it would notify a human. Six and a ha

Adrian N. was wonderful! Very friendly and took extra time to flush out my water line before installing my new faucet (hard water deposits). He was respectful and polite. Plus, my new kitchen faucet works great!

Isn’t there a way to give six stars? When I woke up this morning, I had a leaky sink and disposal. I contacted these folks at about 10 am. They had a service cancellation, and were able to get me in today. It is now 4 pm, and I have a beautiful new disposal, sink and faucet. From top to bottom, this company is organized. Dispatchers, text messages, picture-perfect coordination. Best of all, our plumber Matt: he was informative, patient with my dozens of questions, quick with the install (but took the time to do it right), and if I may say so, a sweet soul. Yeah, I paid a little bit more than my local hardware store’s subcontractors would have charged, but they also wanted me to wait a week and didn’t find a way to get to “yes” on my simple requests. I backed out and called Blue Ribbon on a

Matthew Long with Blue Ribbon was punctual, especially considering I had a leaking hot water heater on New Year's Eve. I was very impressed with how responsive Blue Ribbon was on a hol8day. Matthew provided me with three very different options which took into consideration our hot water needs and price point. He explained everything very succinctly. He is very personable and professional. Based on his info, I moved forward with buying a new tankless heater. Adrian Rocha did the installation. Again, arrived on time, very professional, explained everything clearly, and did a great job. Adrian also put me in touch with someone at the office to answer a couple of questions. I'm very pleased with Blue Ribbon, and their high focus on providing excellent customer service.