BMS CAT

Concord, NC · Water damage restoration service

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in Concord
#82
of 317 home service pros
City Percentile
36%
rating percentile
Address
BMS CAT, 273 Executive Park Dr NE, Concord, NC 28025
Phone
(704) 389-3128
Website
www.bmscat.com/locations/charlotte/?utm_source=google&utm_medium=organic&utm_campaign=gmb-homepage

BMS CAT is a home service pro located in Concord, NC. It is one of 317 home service pros listed in Concord. Its 4.4-star rating is slightly below the Concord city average of 4.5 stars. There are 10 photos associated with this location.

About BMS CAT

Formerly Diamond Restoration, and now part of the BMS CAT family. For more than 75 years, BMS CAT has helped thousands of homeowners and business owners recover from disasters - both big and small. By providing reliable recovery and reconstruction... More

Customer Reviews

★☆☆☆☆ 1.0 Josh Spare · Oct 2025

This was my first experience with home renovations and most definitely my last experience with this company. They’ll tell you that they’ll treat your house like their own but in reality it’s just another check in the box. They’ll keep you on your toes and you’ll never guess what you’re going to come home and find. Whether it’s unlocked and left open doors, to leaving the storage unit with all your belongings unlocked, to leaving the lunch of the day to collect bugs around your house, to even finding your things crumpled and thrown in the trash can! If you’re even luckier than that, you’ll finally get settled after repairs are completed you’ll come to find out your bed wasn’t put back correctly and you’ll end up in the hospital with a concussion. You just never know! A truly one of a kin

★★★★★ 5.0 Terri B · Aug 2023

This was my first experience having extensive water damage in my home that required more than a mop. I did not know who to call and started with a Google search. I called BMS and reached Jeff Watson and after explaining my situation I immediately felt a sense of relief, because he said he could get a crew headed straight out. This was Friday evening and I was concerned about it being the weekend, but that did not matter, because BMS had crews on call. Jeff told me that he would reach out to a gentleman by the name of Jeremy and to call him back if I had any questions or concerns. Soon thereafter I received a voicemail message from Jeremy, as I was away from my phone, saying that a crew was packing to head my way to give him a return call. I confess, it felt good knowing that although Jerem

★★★★★ 5.0 Virginia Domenech · Nov 2025

BMS Cat came to our rescue, through our insurance company, after a smoke fire in our kitchen filled our house with smoke. All managers and hands-on employees were efficient, courteous and careful with our property. Colin Trudo, Troy Souders and Chris Bisbe were the three CMS Managers, who were constantly monitoring the progress of our claim/project. We also hired CMS, to do additional painting and flooring not covered by insurance. Would highly recommend!

★★★★★ 5.0 Mary Moore · Sep 2025

I am very pleased with the worked provided by BNS. Andrew, the project manger, helped me get through a very difficult time with ease and smooth transition. After all others had failed, Andrew, came in assess the problem, it only took about 2 weeks maybe less to complete the job. All others failed and prolonged the issue for almost 2 months or more. Thank you BNS for the professionalism, expedite process, and ensure the job was a success.

★☆☆☆☆ 1.0 Rashida Brown · Apr 2022

I usually do not write reviews but the service that BMS provided was overwhelming poor quality.The project manager contracted out the work and the entire job took 6 months to complete. During this time our home was not a priority and it was obvious by the next to none interaction by the project manager from the start of the repairs. We were charged for work that was not done, did not pay for ruined food due to them leaving our refrigerator unplugged. We were charged for a large amount of wood to repair flooring and then they turned around and took the remaining bundles of the wood back but we were charged the full price as if they used in our home for the repairs. We were also charged for extremely large amount of boxes and packing materials that were never used. The cleaning crew was wor

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Water damage restoration serviceBuilding restoration serviceFire damage restoration service

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This listing is informational. Contact the business directly to verify credentials, services, and availability.