B&R Appliance Services

I had a repairman come out and diagnose the problem. I paid the service fee, ordered my own parts and I paid th labor charge when he fixed the repair. The next time I ran the washer it had another error code and would not work. I called back immediately ane they wanted to charge another service fee to diagnose the "next" problem. Once I said I thought I might call someone elsse they hung up on me.

We had an in-wall microwave go bad. They were quick to arrive, diagnose and determine the microwave could be fixed at less than half the price of replacement. The part took a tad longer to arrive, which is typical these days. But once it did they called and were out in a day to install. The microwave works fine and we are quite happy!

Great service. This is the second time I have used this company. Both experiences have been great. Quick to schedule, on time, problem solved the issue, ordered parts, and repaired appliance all in 72 hours. The tech was awesome and the staff keep great contact.

We are forced to use this company though our rental. The tech and office have been dodging our calls, sending us to voicemail. The part was supposed to arrive in 1-2 days. Its been over a week and I have yet to hear back about when it will get installed.

Jenny and the technicians are prompt, communicate well and provide great service at a great price. If they can fix it they will. Sometimes it’s better to replace an item then fix it! They will let you know.