Brandywine International Hardwood

⭐ One Star Only Because I Can't Give Zero I loved my Brandy Wine hardwood floors when they were first installed—gorgeous finish and a beautiful addition to my home. Unfortunately, that admiration quickly turned into frustration. Within just a few years, the floors started cupping and peeling, despite my home being well-maintained and only five years old. I’ve been trying to get a warranty claim resolved for over two years. The company sent out an independent inspector and requested samples of the damaged flooring for testing. Since then, radio silence. No follow-up, no updates, no resolution. I’ve reached out multiple times with no response. It’s incredibly disappointing to be treated this way, especially after investing in a product I truly loved. One star because I simply can’t rate it a

I can’t reach a company representative for anything. My flooring was installed per instructions provided in the boxes and now they are failing. Cupping and peeling and breakage. Seeking a warranty claim, they send out a third party inspector who of course blames it on the installer but he did everything like instructions say. Now I can’t get this company to pick up the phone! Beyond frustrating as this is thousands of sq feet of flooring on a house thats three years old!! I hope they read this review and contact me!