Brighton Carpet Care

The photo here is surprisingly after our “deep cleaning” service. Yup, after the deep cleaning that cost us $$$. Yes we got ripped off and this place is surprisingly nonsensical! We were originally told there would be two people for the cleaning and would take around 40 mins. We had one, really rude, with no respect or professionalism, person came. The guy asked what service we want and when we were told there are two types “steam” and “deep” and that quote for deep clean was a double of steam. After we realized how big the price difference is we wanted to get just a regular cleaning done. The guy just “rejected” to do the service we asked for and went ahead with deep cleaning b/c of whatever the machine he brought already. And.. was done in just about 20mins of just driving around the m

I had an appointment for carpet cleaning between 11am-1pm. When nobody had turned up by 2pm I called them and spoke to someone who said she’d call me back. When that call never came, I called again at 3.30pm and spoke to somebody else who said he’d call me back ‘within 5 minutes’ but that call also never came. I stayed off work so I could be home for this appointment and I also moved all our furniture around to prepare for it, while 7 months pregnant, just for nobody to show and nobody to even bother giving me an explanation. If you’re going to book this company based off the reviews then do what I didn’t do and pay attention to the fact that all the glowing reviews come from 3 months ago and seemingly are posted by people who only give 5 star reviews to other similar companies around the

I read the many wonderful reviews and hired this company to clean my condo carpet before my new tenant moved in the next day. After waiting 1 1/2 hours for the 2 hour window, I called and the technician didn't have it on his schedule after I verified it earlier in the week. He finally arrived after another hour, and said that it was so dirty, he'd need 'shampoo' and deodorizer and the price was $450 for two rooms. But if I paid cash, it would be $375. I've had the rug cleaned well before and it was more like $125-$150. I left to get cash, as I had no choice now that my new tenants were arriving in the morning, and before I returned he texted to say he was finished, 45 minutes later. The rug didn't look clean to me but it was very wet so I t thought it would look clean when dry. It did

Very professional and quick service.

Highly recommend and please more support and reviews for all pet lover put there