Brock's Plumbing, Heating & Air Conditioning

St Albans City, VT · HVAC contractor

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in St Albans City
#1
of 29 home service pros
City Percentile
64%
rating percentile
Address
Brock's Plumbing, Heating & Air Conditioning, 268 N Main St Suite#2, St Albans City, VT 05478
Phone
(802) 849-2466
Website
www.brocksheating.com

Brock's Plumbing, Heating & Air Conditioning is a home service pro located in St Albans City, VT. It is one of 29 home service pros listed in St Albans City. Its 4.9-star rating is above the St Albans City city average of 4.5 stars. Based on combined rating and review volume, it currently ranks first among home service pros in St Albans City. There are 10 photos associated with this location.

About Brock's Plumbing, Heating & Air Conditioning

24-hour emergency service is available to our Service Pro Members and current clients. Simply put, we specialize in keeping our customers comfortable and protected. Our team provides reliable heating, cooling, and plumbing services designed to... More

Customer Reviews

★★★★★ 5.0 Mike Santos · Feb 2026

I had a great experience with Brock's. I had an issue where a zone wasn't heating. First things first. THEY ANSWERED THE PHONE WHEN I CALLED! I know I know that bar is pretty low but you'd be surprised how many time calls go unreturned let alone picked up. I was ready for them to tell me that they were booked weeks out but Tanya being the top notch scheduler she is, was able to get a tech out to me in 2 days. The cold villagers rejoiced. Casey was my tech and was wildly helpful. He explained everything to me like I was five (by my request). He was courteous and was never pushy about selling parts/service that weren't needed. He even walked me through what I would have to do to unfreeze my pipe. All in all a great experience with Brock's. If you want your phone call answered and knowledgeab

★★★★★ 5.0 Ark Lemal · Aug 2025

A friend recommended going with Brocks to install heat pump at my house. They made everything so easy. They were incredibly responsive, scheduling a consult at my place immediately, walking me through my options. They were patient with my decision making time between getting the quote and deciding to do it, but when I decided, they jumped right into action, kept me informed of the plan, had me sign docs on my time, when the guys showed up, they got right down to it and were done and cleaned up in a few hours. Very professional and couldn’t be easier. Top notch.

★★★★★ 5.0 Tina Ettenborough · Feb 2026

I requested service for a non-emergency leak in my cold water line for a bathroom sink. The customer service person was very attentive and helpful as I explained the problem and scheduled me 2-days out. I was given a time range of 7:00 am -11:00 am. On the "day-of" I got a message at 7:28 that "Joe" was on his way. A minute later I got a message that had Joe's photo, and his personal and professional profile. Ten minutes later I got another message that Joe had arrived in my driveway. Lucky for me that the problem was just a failed shark-bite connector. I chatted with Joe (Techs probably hate that, lol) and asked questions about other plumbing issues in our 160 year old house. Before he left, Joe addressed my questions by actually looking at the issues, taking photos, and giving me an idea

★★★★★ 5.0 Elliot Rocheleau · Feb 2026

I'm very happy I scheduled this service with Brock's as opposed to some of the other options I've used in the past. I'm out of the country on family vacation and the systems you have in place and level of communication are absolutely top-notch. I couldn't be more pleased and I'll definitely be switching the servicing of our properties to Brock's and recommending you to others.

★★★★★ 5.0 Susan Janes · Feb 2026

Joe was terrific! We had 2 leaky projects to fix and Joe got us back together in great shape. New faucets, new pipes, new valves, new baskets, no more leaks! He took the time to point out some future maintenance needed elsewhere to avoid developing emergencies. We look forward to working with our new found plumber! Brock's is the best!

Services

HVAC contractorAir conditioning contractorHeating contractorPlumber

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This listing is informational. Contact the business directly to verify credentials, services, and availability.