BRS Roofing Inc

We’re a multifamily apartment complex and had our roofs done by BRS. Since then, we’ve had ongoing leaks across multiple areas/units and the problems continue. The biggest issue (besides the leaks) is the terrible service process: no reliable work order tracking, no consistent follow-up, and poor communication. We’ve had to constantly reach out just to get answers, schedules, or updates. This has created repeated disruption for residents and unnecessary risk of interior damage.

Zoro and his work crew did a great job addressing our roof leak. Quick response. Honest estimate, true to final cost. Handled HOA and permit approvals. Quality products, terrific service, very hard-workers. Very conscientious of weather predictions, time schedules, our needs as the homeowner, as well as our neighbors. Highly recommend.

I had another roof leak due to the rain yesterday, 09/01. The owner had a team out the next day. The window was between 1-3 pm. They showed up at 1:15. They took measurements, communicated with each other and, hopefully, fixed the issue! Great service, BRS Roofing!

Some of the most unprofessional people I have ever felt with. Tried to call their office to find out how to get their crew to move the equipment blocking the entire street access to my house and several others only to be told they couldn't locate the foreman. Then I asked if they had a permit for this work and shutting down a public street and they told me they could not give me that information as it wasn't any of my business. Meanwhile their "workers" are just watching me sit in my car unable to access my house on a day that it was 100+ degrees out. Worst "roofers" I've ever seen in my lifetime. I would avoid dealing with them unless you like being treated like garbage.

We were getting our roof done in a condominium complex and they carelessly cut our cable. We had spectrum come repair the cable and they cut the cable again. When they were stripping the roof they carelessly left roofing nails in the drive way and left the tenants to pick up the nails so we wouldn’t get a flat. We had a roofing nail in our tire and I spoke personally with the foreman and contractor about the issue and they told me to get the repair done and they would reimburse me. I got the tire replaced due to them being unable to plug the tire and the contractor reniged on what he said and told me that he would only pay for half the damage and left me to pay for the other half for his employees mistakes. They are irresponsible and careless. I would never hire them to do anything