Buck Stove, Pool & Spa

My wife and I have an old Buck 26000 model wood stove that was manufactured in 1979. Well, wouldn't you know it, but during the ice storm last weekend the blower motor decided to take a crap on me. I checked around and to my surprise I found this wonderful store in Greenwood which is about an hour drive from me. I called the day before I went and I spoke with a delightful young woman named Anna Davis and she said they had the part that I needed put my name on a list. Last Friday I went up there and I got my motor a new fan blade and a couple other little pieces and brought them back to fix my wood stove. Everything went rather smoothly except for when I tried to put on a cast aluminum junction box cover on the back of the fan. Because the old fan motor was smaller, I had to modify it signi

I had a great experience with Buck Stove Pool & Spa in Greenwood, SC. Kacy and a few other staff members were incredibly helpful and friendly from start to finish. They took the time to understand my situation, gave me multiple options, and never once tried to push me toward the most expensive choice, which I really appreciated. They also went above and beyond helping me resolve a shipping address issue, walked me through a return and what to expect, and quickly made sure a missing item was sent out to me. Customer service like this is hard to find these days. I would absolutely recommend Buck Stove Pool & Spa to anyone looking for honest advice and excellent support.

Hard to even give a review. Since Nov 15th I Stopped in 3 times before I got someone to ck my hot tub. Was supposed to get a call w a quote. I called them a few times and and after a month from their visit...nothing. Thanks for nothing Greenwood Buck Stove. Zero stars. Been 2 weeks since I posted, the response by Buck stove was just like all the calls I placed…nothing. They should at least tell me they don’t have a clue so I can plan what I will do.

I really love my gas logs. I had a really bad experience with the older man that I purchased them from. I’m really glad that Jason stepped in to take care of this problem for me. My logs would not turn on last night, so I called Buck Stove and Pool this morning. They told me that they could not come out until next week. I had to call CPW and they came out right away, and got them working for me. They have the worst customer service, and I would not recommend nobody to do business with them!

Thank you Noah from Buck Stove. He an awesome job. Professional, clean and friendly. Fixed my gas logs and got them looking better than ever! Thanks!