Buena Vista Company

Unethical and incompetent. I purchased a home in early 2025, and the inspection report provided in the seller disclosures was prepared by Buena Vista. I relied heavily on this report when deciding to move forward with an extremely expensive purchase. The most serious omission was a significant foundation issue. One room has a floor sagging nearly a full inch, with an additional half-inch sag in the room above it. This condition is completely absent from Buena Vista’s report. The roof is another major concern. It is likely 25–30 years old and now requires full replacement. The inspection report, however, described the condition as merely “a few worn shingles,” which was highly misleading. The home is clad in T1-11 siding, much of which is rotted. Based on subsequent evaluations, approxim

The inspector and the process for inspecting the home was perfectly fine. I’m sure they do as good a job as any other pest inspector. It was not my choice to use them, it was my agent’s choice. I was a commercial real estate broker early in my career and I had a broker’s license for 10 years. After the report was complete, I never received a bill. Center I figured eventually one would come in the mail? I was shocked to get several emails from them threatening to send my account to collections. I paid the bill quickly, with a bad taste in my mouth. For the next week, I continue to get messages threatening to send my account to collections. I called the office several times and left messages with no response. I finally reached out to a cell phone number on their messaging service and thi

We couldn’t be more impressed with this home inspection team. On time, extremely professional, and incredibly thorough. They walked us through everything took the time to answer questions, and delivered a clear, detailed report that actually helps you make smart decisions not just a pile of scary photos. In a market where timelines matter, they show up, communicate, and execute. 5/5 all day long.

Mike, the owner of Buena Vista, is amazing! He came all the way out to Mendocino County to inspect our house. He was so knowledgeable and kind and super helpful. You can tell he has built his business on honesty, integrity and professionalism. We are so glad we called a expert out, and grateful for his travel time-- we now have the peace of mind that our home is in good shape and we have a great company to call for help next time!

Helio Costa, was the gentleman who responded to my dire rat situation at my home. I have worked with many pest control companies over the years and no one compares to the service quality, responsiveness, caring and professionalism Helio and the team at Buena Vista provided me with. If you are shopping for pest control service, do yourself a favor and avoid the corporate giants and go with a small company, you won't regret it!.