Bug House Pest Control - Augusta

Our experience with the termite inspection with Levi was exceptional — truly top-tier service. The inspector was professional, knowledgeable, and thorough, taking the time to clearly explain findings and answer every question with patience and clarity. The process was efficient and seamless from start to finish, and we felt confident in their expertise every step of the way. It was clear they take pride in their work and in providing a high-quality, customer-focused experience. If you want a termite inspector who is reliable, detail-oriented, and easy to work with, I highly recommend this team- ask for Levi. They made an important part of the home-buying process stress-free and reassuring.

I originally went with this business so I could have all the services in the same company, and the sales representative was awesome and respectful and knowledgeable.The first technician that was sent out told my husband they don't take care of wasps nests, which I was told they do and he didn't clear away spider webs around the deck, which I was also told they do. The biggest problem I have now is the business can not seem to communicate with in its self about billing. I paid for the year and I keep getting invoices and calls every week stating I owe something. I'm currently looking for a different company.

Ben always does an amazing job! I never have any issues at my store thanks to him. He is very knowledgeable and takes care of all of my questions & concerns. Very nice, polite and professional. Definitely one of the best technicians at Bug House.

I always tell them to Email me before they just randomly show up and they dont. Very inconvenient and aggravating. And my Renters say that they only have issues with pest AFTER they show up. Price went up and quality went down apparently.

So happy to see Ben show up again this morning! We were rescheduled this week, but it was well worth the wait! Ben is always so thorough and explains what's being done. He shares his knowledge about pest control and I appreciate it! Ben is a true asset to Bug House! He deserves a raise and should train other techs to provide the same exceptional service that he does! Thanks again Ben!