Builders - Kearney

Edited 1/30/2026: After speaking with John, one of the managers, I am even more convinced that individual homeowner’s should avoid doing large project-type business with Builder’s until significant changes are made to its culture, training, processes, and customer service expectations. While acknowledging ways that communication could be improved, he accepted minimal responsibility for the major issues we experienced, shifting them largely to us. (We did learn a lot through this process the hard way and will keep the pointers below in mind regardless of who we work with in the future.) I suspected this was his true position even though he had suggested otherwise in previous conversations, saying Builder’s would “make it right” and to keep track of our issues and the additional expenses th

Great selection of Milwaukee and DeWalt tools/systems. Full service lumber/building materials. Love the drive-thru building for outside building material.

I cannot say enough good things about Chance Anderson in the appliance department. This guy loves his job and takes it seriously, and it shows. I've bought multiple appliances with him, and every time he asks me a slew of questions specific to how I'll be using them, in order to get me the best fit. He's easy to get ahold of and quick to respond. He kept us informed with who would be installing and when that would be. We need our first appliance repair, and once I contacted him with the issue he took it from there and got the needed parts under warranty. This guy is an absolute gem, and if his boss is reading this - give him a giant raise and don't ever lose him!!

We just ordered a new washer and dryer, and Builders was great to work with! They helped us secure the best discounts, figure out what is actually in stock, and they’re flexible with the delivery!

If you want to go to a real lumbar yard hard ware store and experience actual customer service, this is the place to go. Ask for Chance this cat knows his stuff and bends over to meet all your needs. We've all been to these places, and u have literally beg for help as you're looking for help. They are averting their eyes, so hopefully, you don't make eye contact. If you've experienced that feeling, then I suggest Builders. It will change your idea of service you've been getting.