Buric Heating and Air Conditioning

My 20-year old gas furnace failed on Wednesday. The salesman came Thursday and gave an estimate and we were back up and running by 5 pm Friday. The new system looks good and works well. The team is competent and professional. Very pleased with the work and timeliness!

I have had both ann installation of a new system and service calls by Buric and their excellent team. On the recent visit with a technical issue that happened with the ecobee thermostat, their consultant Andrew Davies was incredibly informed and provide provided further information and cost saving measures for our home in addition to the initial service call. So far this company seems to be right on top of it and I feel they’re being honest with me with their pricing and their offers.

I took my time shopping for a new unit, getting several quotes. Danielle was great, no sales pressure. After installation, I reached out a few times with questions about a message I received on my thermostat and someone came out within a day or two. Devon took his time explaining things and updated my settings. Overall, the customer service was excellent. I never felt abandoned after the purchase was completed.

I had a great experience with Buric Heating/ AC and Austen their service technician! I can’t say enough about how impressed and satisfied I was with them. I had an issue with my heat today (coldest day of the year)and Austen came out and took care of the issue. He fully explained the problem and got my system up and running at a very reasonable price. I highly recommend this company, they are deserving of all the high marks they get.

I would GLADLY give more the a 5 star rating if I could. I won’t go into detail but my heating repair but I will say it started with another company who wasn’t able to give precise information about the status of the part needed to complete my repair. So my desperate search continued. I called Buric and spoke to Ashleigh, this young lady was the answer to my prayers. She patiently and politely listened to me vent about the horrible customer service experience. Being mindful of the cold temperatures she quickly scheduled service for the next day. After a cancellation she even called to offer an earlier appointment time, happily excepted. Per my request I received a 30 min call ahead, and had the opportunity to have my heat serviced by Andrew, this guy was amazing diagnosed the issue and rep