Burns Home Improvements

I should have checked the reviews before I hired them. Hired them based on a referral from our realtor. And has that realtor ever gotten an earful about Burns. I needed about $10K of work done to get the house ready to sell. Schedule Told they couldn't start the job until September (contracted late July) due to having to wait for the new window to be delivered and their basic schedule. Then September comes and goes. Claim the window hasn't been delivered so they won't do any of the other carpentry work or exterior painting until this window they were not painting arrives. In November I had to get firm with them that if they don't come and paint the exterior in the next few weeks the weather would not permit work until March and we couldn't put the house on the market in December as plann

After waiting several months for the job to start, they called out of the blue and asked if they could show up the next day. I said OK and they did show up but one of the things they did was on the wrong part of the house. So we tried to get them back for for days now and they’re still not here. Communication is terrible. They want to raise the price after I had the quote because of height. We tried to get them to come by and give us a quote but they just wanted us to email them pics. If they would have shown up like every other contractor does they would’ve seen the height. We had used them before and you always feel like your last in line and the least important on their list. I will never use them again and neither will anyone that asks me. I am going to find a new contractor.

ONLY THING THEY DO ON TIME IS SEND THE BILL! After waiting two months for the "correct parts" to come in, we had two cancelled appointments with this company. I had to call to track them down to see why they had not shown up. The one thing they were quick about was sending the bill! I received it while I was on a work trip and ddropped it in the mail the day I got back. In the meantime, the snooty office lady called my bank and realtor telling them I had not paid. The bill was paid within 10 days, but that wasn't quick enough for this SLOW AS MOLASSES COMPANY. Here's your KARMA, snooty office lady! I tell EVERYONE I know not to use your company.

Burns Home Improvement repaired our siding and painted the exterior. They did a beautiful job, were timely, and affordable. They documented the areas that needed repaired so I felt comfortable approving the work that needed done. I would recommend them to others!

All our dealing with Burns Home Improvement have been top quality. They are professional, trustworthy, highly skilled and reliable. Thank you