Calumet City Plumbing

Let me just say, Jake and the other guys were great no complaints, but Jeremey is terrible, he is a liar. he didn't do a follow-up I had to reach out to him. he quoted me 5800 then 6495 then said he never said that, he said more other stuff but don't care to comment on it. so, I didn't need all the work done that was on the proposal, he refuse to give me some money back, So I had to reach out to the owner Moe, nice guy and very understanding he returned 800 of my money back. But after comparing other company's for the work that was done I was beat out of a lot of money. 4 different company' said no more than 2500 this this type of job. And for Jeremey to say his guys was union he had to pay them (REALLY). Lesson Learned.

This company did a sloppy job replacing a water meter. Mr. Traynor has a bad attitude. Not friendly at all. He did not relight the pilot for the hot water heater. Now my tenants do not have hot water. The lines need to be bleed for sediment and now there’s low water pressure. Very sloppy and unprofessional company. Don’t waste your time. Call someone else!

Have a serious sewer or water line issue? These are the guys. They are the best! They were not daunted by an issue of long standing regarding a broken sewer pipe that was causing issues well beyond unpleasant. Other companies did not seem to know how to solve the issue without massive unnecessary work. They couldn’t even find where the breaks in the pipe were. All they did was tell us how long the run is, like I didn’t know that, how it’s an old pipe, also not news, and that they couldn’t really give a quote. Calumet City came out, identified two breaks and their exact locations within an hour. Other companies couldn’t even figure out how to scope the line, and did not understand that the line had two clean outs. They didn’t know what that was in the backyard, and said it would have to go

The city of Joliet has a contract with this company to install new digital water meters. The gentlemen didn’t seem so happy for what? I don’t know. I asked a few questions and he kind of blew me off. So after the gentleman completed the digital water meter install in the basement. The signal box on the side of the house that the city gets its reading from. I asked how does it work. The gentleman looked at me with disgust and explained very distasteful. At this point I was aggravated. My intentions now in mind were “sir just finish and leave”. This has to be my first negative review I’ve ever left. It takes alot to get under my skin and this was it.

Before I start my review I just want to state that I have used this company several times in the past. They do amazing work! Based on this I called recently to get work done at a different residence. I originally called on 10/28/22 at 11:30am to receive an estimate on work that I need done at my current residence. I left a voicemail for Chris. Well today is 10/31/22 at 2:54pm. I called again since I never received a call back. When I asked to speak to Chris, she says this is she. When I asked about the estimate that I wanted she explained that no estimate is given for the type of work that I need done (to have a faucet replaced on a utility tub). My request would have to go through the service dept. Ok I can understand that. I'm guessing this is why she failed to even call me ba