Capital Mechanical LLC

I scheduled a water tank flush and inspection with this company, and the experience left me feeling completely unsafe in my own home. This was a 1st for me so I didn’t know what to expect. The technician did not introduce himself, explain what the inspection would involve, or let me know which areas of my home he needed to access. He entered private areas, including my bedroom and bathrooms while my children were sleeping, without asking or even informing me he needed to go upstairs. The report I received afterward makes no mention of bathroom inspections, so I have no idea why he needed to be in those spaces or what he was actually doing up there. At no point did he explain that a water test would be done, that I would receive a report afterward, or what the work order entailed. I only fo

Logan was an exceptional plumber, he handled my issue quick and efficiently, he was also very friendly. He also helped me understand the safety features on my water heater. I would recommend Logan for any plumbing job needed!

I have an annual agreement with Capital Mechanical (who installed the plumbing in my home), and Zack has been our technician for this, now our 4th visit. I am always impressed by the care he takes to check all the systems, and today he helped me solve (at no additional cost) an issue with my sump pump discharge resulting from work done by our patio installer. I enjoy the peace of mind knowing my water heater is flushed properly each year and that my systems are operating properly.

We experienced an emergency this week that needed immediate attention. We had a sump pump running continuously for 5 days after a rain. Our septic tank was also overflowing and shutting down each day. I called Capital Mechanical and spoke with Wayne, their Service Manager. I described the problem and he asked some smart questions to identify what might be happening. He explained what he thought might be causing both systems to react in this manner. He ordered a dual sump pump with a backup unit and dispatched a tech the same day. Tech arrived at 4:00 p.m. and verified the problem. Installed the new system by 7:00 p.m. and verified a leak in the septic crock that was taking in ground water from the defective sump. Same day resolution from a couple of professional, nice guys! Really pl

I had a wonderful young man come by to fix my shower in a new home in a new development. He was professional, prompt and efficient. Also, he had wonderful manners.