Carolina Comfort, Inc.

We had an excellent experience with our HVAC installation and were impressed by how quickly and professionally the team completed the work. Their expertise really showed in how they handled a few challenges that came up, managing the full scope of the project smoothly and efficiently. The pricing was fair and budget-friendly, making it a great value for service. Brian R, the sales manager we worked with was excellent all around. Highly recommend!

Two houses, 8 years of being a customer and 4 new unit installs later (2 at each house) later I am still very happy. New house is in Ridge Spring (a good ways away from their office) and they came and professionally installed 2 new Lenox units. I am beyond happy. The new house was a total rip out and replace of all the pieces of HVAC and the job was done quickly, professionally and exactly at the agreed upon price point. They came when they said they would, did the work they said they would and followed up to verify that I was happy. Can't ask for more than that. In 8 years there have been a few blips but each time they fix the issue and make it right. It's not always easy to find quality service and products anymore but Carolina Comfort sells quality and matches it with amazing service.

Had a fan motor on a HVAC heat pump freeze up and kick us into emergency heating for 30 days. Thermostat did not indicate that so we got nailed with 2,5 times increase in electric bill.David came out same day,quickly diagnosed what was happening and changed out the motor on the spot. David is cool ,confident in his knowledge and professional in his manner.Carolina Comfort is so great to work with.

I was referred by a family member and have been glad I started using them. Very friendly and professional service. They handled everything promptly. I will recommend to others looking for affordable maintenance.

Very satisfied with the Carolina Comfort team. Starting with Claire who took our call, answered questions and forwarded us to the Parts Manager regarding additional questions we had for our thermostat. The Parts Manager, Jason?, answered several questions we had and got back in touch with us regarding pricing and availability. The Senior Tech. Yassine and Tech. Nick arrived as scheduled with a replacement part, if needed. They checked our thermostat and confirmed it was bad. They replaced it, tested it to function properly, Additionally, Yassine programmed our phones for the WiFi connection. The techs, also checked out our HVAC system to assure no other issues were present. No additional issues were noted. The Carolina Comfort team was courteous and professional.