Caroline Plumbing Services

I read on one site that this business was closed so I called to find out and nope, they aren’t. Doug is a great plumber and a really good human. He has helped us on so many occasions and we never feel like we have been ripped-off. I enjoy talking to both him and his wife Cathy. They are good, hard-working folks. If you need a new plumber or if you had heard he was no longer in business, pick up the phone and give him a call!

This company is beyond phenomenal. Had an emergency with the ejector (grinder) pump turning signal on in house and flipping the circuit breaker. It is apparently dying a slow death and water was to the top. I called Caroline Plumbing and spoke with Cathy. She immediately tells me to make sure I have switched off the pump at the board and to conserve water until they can get someone to look at it. Doug shows up and pulls the pump. He tests everything and explains how the pump works, maintenance, and issues with the system. He took the time to drain the entire thing right there on the spot. He explains the options to replace and the costs associated with each. This was the best service we have received since purchasing the home in this area. They even called back to check to make sure that w

The plumber came and fixed the leaky tub and a couple of other problem areas. But when he was all finished, he took the time to explain some of the work that he had done on the house prior to our purchase. It was very clearly explained, and really professional. I will definitely use this service again.

I called these people 4 times over a three day period and got a voicemail message. I left tem a message and they finally called me back. The man said that he wouldbe able to come over after my husband got up at noon. He said he would call me. He didn't call and I got ahold of his wife/secretary and she said he wouldn't be able to come because he got an emergency call. I was trying to tell her that I thought he should have called and told us that so ee wouldn't sit around waiting for him. She told me I was being rude and hung up on me. Lousy way to do business!

Very respectful and responsive. Although unable to help completely he didn't just leave me "out of luck" He gave great guidance and a few other companies that might be able to assist.