Carpet Caravan

We hired Carpet Caravan for a flooring install as recommended by our realtor. We generally had a good experience but for assistance with issues that popped up post install. We did use reclaimed wood for sustainability purposes, and we knew that was harder to work with. However, some of the post install issues (like nails popping through boards and a couple cracking boards) were met with suggestions that the issues were not warrantied, even though we went back through communications and could not find that directly communicated. We hope that the team would be a bit more accommodating and communicative, aligning with their ethos of "you're much more than a customer. You're family" ethos. If they truly believed that, it seems like they would have done more to help. Instead we have to carry ad

I was very pleased with the level of service and effort to find a product and price that we were comfortable with. The installation was high quality and the crew was very detail orienated and helpful. Highly recommend.

I had the floors done in 2 of my bedrooms and they were quick, well prepared, and did a wonderful job!

Good selection of high-quality flooring. The personnel were eager to help and honest in discussing the products. The owner followed up after installation to ensure our satisfaction. And the floor is beautiful!

Great installation the crew was professional and very clean. 100% satisfied with the job which wasn’t an easy one. Thank you Frank and your CC crew. J