Carpet One

Janet is a great representative for this company and she has the knowledge to lead you in the right path.

Sumner Carpet One did an excellent job installing my carpet. Mike the installer was great along with his helpers. My carpet was installed 1 year and half ago and still looks beautiful and new. I would highly recommend them. I have hard wood floors and Mike was Xtra careful to install the carpet without damaging the hardwood. His helpers a Father, Son team were Great. Everything went smoothly and perfect. The whole process was great. I was given many carpet samples and found the perfect one, Deborah measured my house and carpet was ordered. Everything went smoothly and I appreciate that. I again Highly recommend.

Hate to knock a couple stars, as our carpet turned out beautiful and their pricing was cheaper than the other quotes we received, but we had a pretty poor experience with our salesperson, Dana. When we walked into the store initially, we were hardly greeted and were never given an overview of current inventory, nor did he explain anything about what was in the showroom. We fended for ourselves and ended up picking out some samples and took them home - but left the initial visit with virtually zero information on quality or price point. The salesperson came out to give us a quote but provided a quote and nothing else - no info on warranty, install/lead time, etc. This should all be standard. He essentially acted like it did not matter if he got the sale or not - nor did he give us any infor

If you've shopped around for carpet then you know Carpet One in Sumner is the winner for quality and value. We shopped around, got 4 bids and the clear choice was Carpet One Sumner. Heather Reese came out and measured our home, talked about the style we chose and within a couple of weeks (during uncertain times for deliveries) we had beautiful new carpet installed throughout our home. The installers Branden and Brian came out on a Wednesday and did two rooms, Thursday did three rooms and the hallway. Friday finished up with three rooms and the stairs. AND they moved everything out of the rooms. Due to my bad back, I wasn't able to help move furniture or the boxes. This kind of flexible schedule allowed us the ability to not have to move everything out of our home to get new carpet. Brande

I had an antithetical experience compared to the previous review. The staff were exceptionally friendly and helpful. They had an enormous selection and were exceptionally knowledgeable and understanding in assisting my wife and I make our selection of flooring and counters. The installers were very professional and punctual. We were very pleased with our experience.