Carpet Star LLC

I was debating on leaving a review, but I dont want others to get ripped off like I did. The guys came out last week to restretch my carpet. The work looks good, but I only plan on staying here another 2 years or so. They were here 3 hours (no big deal), and at the end I asked what the final price was. He charged me $250 more than what I was quoted when I called to make the appointment. He gave me all sorts of reasons for why it was that much (had to pay his guy, the long drive, etc). Newsflash, Im not dumb. I know how a business works. He then tells me that Alden is outside of his coverage area. Why didn't he tell me that 2 weeks before when I made the appointment? It also seemed as if one guy was doing the work while the owner "supervised" (they wouldn't have been here 3 hours if he woul

Brad the owner of Carpet Star is absolutely fantastic and his work is amazing. He aims to please and does just that. You will be totally pleased. 🏆

Brad was here on Monday to restretch a carpet following a new tile floor install. His work was outstanding! He heard we were going to have our carpet cleaned and beat the price of a competitor. Came back Thursday and he & Justin did an awesome job on our high-traffic family room. While here, my neighbor came over and they cleaned her area rug. These guys are great and have earned me as a repeat customer. You won’t be sorry for choosing them.

Absolute nightmare! The guy came an hour late and dragged his equipment in with dirty boots, and got all of my carpeting filthy with boot prints and then he slammed his equipment into my white walls. When I told him to leave, he refused, I literally had to call the police to have him Removed. He was an absolute nightmare. Our carpets had no marks on them before this guy came in with filthy boots, and proceeded to make my house a disaster. I’m not sure what fake reviews are written here but I would stay away from these folks. Absolute horrible.

Brad did a great job stretching our carpet to fix where the spikes were showing. Very friendly, professional and knowledgeable. Would highly recommend Brad for any other carpet based request.