Carpet Warehouse

Westfield, MA · Carpet store

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Westfield
#39
of 93 home service pros
City Percentile
26%
rating percentile
Address
Carpet Warehouse, 1006 Southampton Rd, Westfield, MA 01085
Phone
(413) 562-4246
Website
www.carpetwarehouseonline.com
Status
Closed · Opens 9 AM

Carpet Warehouse is a home service pro located in Westfield, MA. It is one of 93 home service pros listed in Westfield. Its 4.3-star rating is slightly below the Westfield city average of 4.7 stars. There are 10 photos associated with this location.

About Carpet Warehouse

Carpet warehouse has been providing flooring solutions in the greater Springfield area to over 30,000 homes and businesses and family owned and operated for more than 50 years. Residential or commercial, no job is too big or too small. Stop in and... More

Hours

Saturday9 AM–1 PM

Customer Reviews

★★★★★ 5.0 Bruce White · Feb 2026

I highly recommend Carpet Warehouse. Brian was knowledgeable, friendly, and did a great job guiding us toward the best quality carpet for our needs. He didn’t automatically steer us toward the most expensive options and was very respectful of our budget and preferences. The company stands behind both their products and their installation, which gave us added confidence. Brian’s warm personality made the entire process comfortable and enjoyable. It was truly a pleasure working with him and the installation team.

★★★★★ 5.0 Jamie Biscoe · Feb 2026

Great family owned business! Brian was very helpful with our flooring decision.

★★★★★ 5.0 Shirley doyle · Oct 2021

I highly recommend Carpet Warehouse. Brian was very knowledgeable, very friendly, knew how to guide you to the best quality carpet for your needs. Didn't start showing the highest price, very respective of your needs and finances. They totally back their products and installation. Brian has a wonderful personality and knows how to make you feel comfortable. It was a pleasure dealing with him and the installers.

★★★☆☆ 3.0 Julia Grekova · Sep 2023

“Customer satisfaction is our #1 priority, and our clients will always come before all else.” I did not feel this way yesterday during installation of our rugs. Rugs are not protected in anyway during transportation. We had a light colored rug and shoes were not changed from outside to inside. We don’t wear shoes in the house and it didn’t matter how I explain it, the response from Brian was “this is the way we do things.” I was happy with Aaron’s help during my initial shopping and the rug seems like a nice rug so I started recommending them to my friends and family but now I am not so sure. The installation would not be acceptable to anyone in my circle bc in our culture, we don’t wear shoes in the house.

★★★★★ 5.0 Evelyn Billings · Jul 2021

Over the past 50+ years we have owned and lived in three different houses in three different towns. Carpet Warehouse has installed carpets in each one, and we’ve been 100% satisfied with every one. A couple of days ago Brian delivered a new rug for our three season porch, and we love it! The previous one lasted 15 years! Beginning with Bob, and now working with Brian and Aaron, we’ve appreciated their selection, knowledge, honesty and people skills. We’ll be replacing some indoor carpet soon, and where we purchase it is a no-brainer.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Carpet store

Top Home Service Pros in Westfield

NameRatingReviews
NextGen Roofing★★★★★ 5.020 reviews
Major Home Improvements LLC - Roofing★★★★★ 5.020 reviews
Lifetime Tilers★★★★★ 5.020 reviews
Profound Home Improvement LLC★★★★★ 5.020 reviews
RJM Landscaping, Inc★★★★★ 5.020 reviews
A. Clarke Construction★★★★★ 5.020 reviews
Patrick Kelly Roofing & Siding★★★★★ 5.020 reviews
Superior Exterior LLC★★★★★ 5.020 reviews
Supreme Seamless Gutters LLC★★★★★ 5.020 reviews
Katt Carpet and Upholstery cleaning★★★★★ 5.020 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.