CarrFord Heating & Air Conditioning

I used to love these guys when it was owned by Bob- but they are now owned by SPS and they are no longer the same. They have no sense of customer service or concern for customers. When the furnaces installed and repaired (4 weeks ago) by them were red tagged by the gas company- they refused to come out after hours unless I agreed (under duress) to them charging me $250 to come out- a charge which I told them in that moment I would contest. They then were quite willing to “sign off” that the unit was safe and only decided against it when the gas company came back and SHOWED them that there was a major bleed off from the faulty gas valve. They then said they would follow up the next day to work towards restoring heat- but they have done NOTHING! When I asked for space heaters they offer

Exceptional and thorough service by Frank and Josue ensuring that our A/C was working efficiently and our Navian Tankless water heater had a clean filter allowing the hot water to flow! The office answered promptly and had us on the schedule within a day! Always a pleasure to work with the team!

Extremely pleased with our new air conditioning system. Owner Robert Ford is very knowledgeable and explained the options we had and gave us a good price. The installers were courteous and professional, working cheerfully to install our system in our attic in 100 degree heatwave in July! They cleaned everything when finished. Office staff was helpful too. Great company!

Highly recommend! Bob and the CarrFord team are top notch!!! Quote and installation were done in the early months of the pandemic without a hitch. Bob came out to quote when he promised and clearly is very knowledgeable. He provided great input on what system would make the most sense in our house and listened to my input. The work started as promised and the team of Jose, Mark, and Joe were dedicated, courteous, and extremely professional in every way throughout the entire removal and replacement process. Their work was very meticulous and very clean. They clearly respect and treat their customer by doing their work as if they were doing in their own homes. They even stayed late to complete the install so we would have air conditioning over a hot weekend. Thanks so much!

I just had the team from CarrFord out to replace the gas furnace and ac unit. Although it's too cold in Feb. to really try out the ac unit, but everything appears like they did a great job. Jose and his team were great to deal with during the installation. In a day when craftsmanship and attention to detail seems to be set aside in most companies, it is still very much alive in this business. It's said that how you do anything exemplified how you do everything. I offer the situation of a small baseboard electric heater we also had them install in a powder room that always had a heating issue. They took the time to consult with us for the exact placement of the baseboard unit. I would think that most installers would have just put it wherever they wanted, so I was very glad they were commu