Carter Floors & More LLC

It was a pleasure to work with sales desk in selecting the perfect tile. The team of installers did a beautiful job on my backsplash. They were on time, efficient, skilled, friendly, and they cleaned up!

I highly recommend Carter Floor’s for their exceptional service, professionalism, and expertise. With over 33 years of experience, Otis and Bonnie, the owners, consistently went above and beyond to ensure my flooring needs were handled efficiently and with great care. Even under tight timelines or when an issue arose, their team responded quickly and resolved everything without hesitation. As an estate manager and personal assistant, I work with a wide range of vendors and oversee extensive construction and renovation projects. Carter Floor’s stood out for their attention to detail, reliability, and commitment to delivering high-quality results. Their experience and dedication were evident throughout the entire process. If you are looking for a flooring company you can trust, I would con

Overall, we didn't end up using Carter. For starters, the prices were higher on the exact same flooring we were seeing elsewhere. We asked if they would match, and they said yes, but the quote still came back several hundred dollars higher, and they added a 2-3% fee for paying by card. But since they were local, we still wanted to use them and asked if we could swing by on Saturday to pay (their website says Sat by appt), but we were told no. In the end, by the following Monday, when they were next open, we had found a much better deal elsewhere, and we were left with the feeling that they must get so much business that they feel they don't have to try hard or put forth much effort. On the plus side, they have a nice showroom and let you take samples to match existing flooring or fixtur

Carter floors were so easy to work with. They are easy to talk to and answered any questions we had. They explained their products. We brought home samples of flooring to try in our home. There was a glitch which they remedied. All in all, a very good experience and we love our new flooring.

After getting estimates from several different flooring/carpeting companies, I chose Carter Floors. It was a great experience. They're super knowledgeable and very patient as you weigh which kind of carpeting is right. When it came to installation, they were on time and did exactly as they promised. All my expectations were met. I will use them again when I replace the hardwoods in our home.