Cary Insulation

Avoid this company. This is a company that has been in this business for a long time with no regard to home owners. They have built a network of connections with contractors to get jobs that they come in and try to wrap up quick. They follow old standards and have very little regard to newer methods to help homeowners to save on energy costs. There is no attention to detail and some of the staff are difficult to deal with. Their work is sloppy. After much complaining they did eventually come to rectify some things. They did not however do their full diligence to get everything squared to make things fully right. There may be many gaps in my insulation job which are now covered up that will leach energy costs for decades.

Terrible service. Terrible clean up. Terrible customer service. See photos of the "clean up" I paid for which was supposed to include it being carted away. Go with someone else. Update: Spoke with the employee below. Gave me half price on the cleaning cost. Still would recommend going elsewhere since I did most of the clean up on my own.

BUYER BEWARE!!!!! BUYER BEWARE!!!!BUYER BEWARE!!!! I hired Cary insulation after having an evaluation by their salesman Joe. He suggested using spray foam on the undercarriage of my home in the crawl space for an optimal moisture barrier. The installer was here and gone very quickly so I questioned the fact that he had done full coverage as promised and paid for. He assured me the job was done correctly. Sadly I believed him and now realize that Joe should have checked on the quality of the work as there was no one on the job to ensure the employee did an accurate job. A few years later when selling my house I failed the inspection. I was informed that the insulation should be the best moisture barrier when done properly. This job was a mess. There were gaps where no foam was present. In m

Had a great experience Joe came out gave me an estimate very quickly. Then i called him a week later they showed up promptly to do the work which we had a little communication issue but showed up the next day to fix the issue. As a whole i would definitely recommend them an overall pleasure to work with.

John the guy that gave the estimate was a great guy. Only problem is they can’t seem to get their scheduling together. After giving me a date, I rearranged my schedule (kids/work/hospital) to accommodate and then they tell me no we pushed you back another week. “we have 50 other jobs lined up, so scheduling fills up quick”. All that tells me is that I as a customer am not important nor is my business. Moved on to another company that can keep a schedule. It’s a shame that there is no such thing as customer service or even consideration for others anymore.