Cassidy's Plumbing Co., Inc.

Charles Boyce is the owner of this company and a few more. His companies were responsible for the beautifcation of our home. From the new indoor plumbing to the brand new windows and doors, these guys, specifically Greg, put a lot of love and energy into our home. Homeserve sent them out and I'm grateful for that. The owner Charles, who proves that there is something in the water, came out to check the progress often, was kind, dependable, helpful and sympathetic. We have never, in the 13 years we've been down here, have EVER met such a more diligent company. They didn't patch, they fixed. They didn't try to upsell, they were upfront and honest. They got the job done.

Well seeing as I’ve called three separate times about a cracked windshield with multiple chips, I’m leaving a review. I was heading home on I64 and was wondering why people were swerving so fast to the right lane and this picture shows why. I tried to also get around but as soon as I tried the driver sped up. Everyone knows 64 is under construction and there’s no smooth road anywhere. But seriously, an open trailer with rocks the size of golf balls and tennis balls just loose? Come on now. Thanks for the professionalism folks

We have a home warranty, and this was the company they hired to fix a leak in our hot water heater in our attic. They came out on a Tuesday, and I showed them the problem. They said they didn't have the part with them and would come out the next morning to fix it. No one came. I called right before noon and asked for help with it, and they said someone would call me. By 5pm no one called. I now noticed that when they inspected the problem, they moved the piping insulation around, and caused the leak to drip outside of the drip pan, essentially making the problem worse! I called back, and their after hours answering service said someone would contact me within 30 min. No response. I called back at 7:30pm, and again was told I would get a call back within 30 min. Nothing. No call. THI

First American assigned my plumbing service request to Cassidy's Plumbing Co. Cassidy's Plumbing Co rep scheduled me for a next day appointment from 9 am - 1 p.m. Today at 12:07 p.m. I reached out to rep to make sure the plumber was going to make it by 1 p.m. The rep told me they no longer service First American contracts. Why did you accept the job, call me to schedule an appointment, and failed to calle to cancel. Its unacceptable. My faucet has been leaking non stop, now I have to wait for another contractor to be assigned. The reviews about no call/no show are accurate. Cassidy canceled my appointment after the call. This is no way to treat a customer. A phone call yesterday or this morning would have sufficed. I will not use or recommend them in the future.

If I could rate no stars I would not only did they not repair my tub but they chargers me $520 for this and nothing has been fixed when trying to speak with the woman to clear things up she refused to speak with me and become very rude bad company don’t waste your time or money