Castle Garage

Like so many others, they essentially lie about their prices. I reserved an “oversized” car (minivan) online, only to be told when I showed up that there was a $15 surcharge on top. Then, when I checked out, the surcharge grew to almost $20. NEVER STAY HERE

Recently moved to the area and was looking for a local garage to park my car on a monthly basis. Went in a few weeks prior and asked if they do special rates for people who live nearby and was told that they do and to come back on a weekday to speak to the manager. Well, I came back and spoke to the manager on duty, who contradicted his employees and said “no, it’s the $500/mo as marked”, which is fair enough (though I don’t appreciate my time being wasted by previously being told that there are special rates for locals.) I kindly informed him that the garage DIRECTLY across the street offers a lower rate than that and that I’d be willing to pay for 6-12 months of parking up front, and he told me “Go across the street then. Look around. Business is good” with a very rude, condescending de

Parked here for 24 hours. When I came back to pick up my van the next day, I was charged for 48 hours. Clearly I wasn't parked the extra day, so I asked the attendant about the mistake. He told me that since I had parked there for 24 hours and 10 minutes, I had to pay for an extra day of parking. I was leaving town that day, so I didn't need the extra day and tried to pay for the extra hour. He refused and said that it was out of his control and that the "machine" does it that way. I ended up paying for 2 days parking. Stay away from this place

This Garage by far is the worse place to park. I bring my son to see his doctor upstairs for Diabetes and they use to honor a $5.00 discount, which when you think about it they charge you almost $40.00 for a 2 hr visit. Now they changed the way they give you a "ticket"...they send it to you phone so now the hospital staff can NO LONGER stamp your ticket for a meezly $5.00 off. And the staff is RUDE !

This place is really awesome. Rates are reasonable and staff are courteous and professional. I was in nyc for 3 weeks, and this garage is the only one that gets an outstanding review from me. Make sure you understand checkin and out timelines for weekday and weekend, as changes. But rates are comparable or better than parking on the street, which of course is dependent on when it is legal to do so, but one gets peace of mind of the garage security (and that is worth a few extra bucks in my humble opinion). :) While there is generally avail street parking at night (may have to hunt for it), but may have to move vehicle as early as 5:30 AM, 8:00 AM, etc. for street cleaning, or simply ends and then allocated to commercial vehicles. Read parking signs very carefully, and download nyc parking