Casualty-Pro Restoration

Casualty Pro Restoration did an amazing job in my property. Not only installing a shrink wrap in my roof super fast and professionally done but drying out the interior of the house in a very precise manner. Since day one this company proved that they were not after my money but doing a good job. They bring a lot of value to the industry and I completely recommend them for any restoration project. The pictures show the disaster… they tacked that mess like nothing.

Having never had hurricane damage, we were caught off guard with the results of Milton. We came across Nelson, the owner of Casualty Pro, and we were lucky to have met him. He assessed our home, and had our roof(s) tarped immediately. He assessed moisture damage on the interior of our home and always took the time to ensure we understood the process. He bills insurance directly and there was never an out of pocket cost for us. He kept us safe for months while we waited for our new roofs. His team was always available to remove the tarps for insurance inspections, and everyone who works with him is friendly and engaging. Now that we understand the process, Nelson will be our first call when catastrophe strikes again!

Nelson was so knowledgeable and helpful throughout the entire process. Made everything go so smooth. His team was amazing. Very professional, neat and clean.

Nelson and his team demonstrated outstanding expertise and dedication. They promptly identified the likely cause of the mold—a hidden pipe leak—and provided valuable guidance throughout the process. Although delays occurred due to condo management, Nelson and his team continued to follow up and offer support even after their direct involvement had ended. Their professionalism, reliability, and commitment to client care were truly impressive. I highly recommend their services.

I recently had the pleasure of working with Casualty Pro Restoration for a restoration project in my home, and I couldn't be more impressed. From the moment I contacted them, their team was responsive, professional, and knowledgeable. They assessed the damage quickly and provided a clear plan for restoration. The crew was punctual and worked efficiently, keeping me informed every step of the way. Their attention to detail was exceptional, and they truly went above and beyond to ensure everything was done with ease. I highly recommend Nelson and his team for anyone in need of restoration services. Their expertise and commitment to customer satisfaction are unmatched!