CEMEX - Ready Mix USA Office

We had an order for Friday June 30th at 12 pm, they never showed up and we had a person being paid by the hour waiting for them. The dispatcher called 4 hrs later and left my husband a voicemail saying that one of their trucks got stuck, she was extremely rude when we called. She asked if we still wanted them to come at 5pm and we said yes and they didn’t show up at all. Monday morning we called and they told us that the order had been placed on hold. Totally unacceptable and unprofessional. Do the job you were paid to do and make sure it’s done at the scheduled time you confirmed with the customer.

The actual drivers to bring the cement are nice, but Lance in customer service is impatient and not helpful. Lonnie in customer service is nice and helpful at the Irondale location.

Don't use these guys for your job! Do it by hand if you have to before using these guys! They destroyed my yard, caved in a culvert in my yard, and the manager refused to fix any of it.