Certified Restoration

We had a flood in our upstairs bathroom that affected multiple rooms in our home, and it was a stressful situation. From the moment Isaiah, Luis, and Jesus from Certified Restoration in La Mesa showed up, they made everything easier. They worked incredibly hard, communicated clearly, and treated our home like it was their own. The non-affected areas stayed spotless the entire time. They handled all the water damage mitigation and cleanup, worked directly with our insurance company, and kept us informed every step of the way. In a situation that could have been a nightmare, they went above and beyond to make it smooth and manageable. Thank you, Isaiah, Luis, and Jesus — you’re absolute pros. I highly recommend Certified Restoration for anyone in La Mesa who needs flood cleanup or water da

I had a great experience with Certified Restoration when they helped repair water damage in my bedroom caused by a leak. From the moment I contacted them, their team was responsive, professional, and very knowledgeable. They quickly assessed the situation, explained the repair process clearly, and got to work right away. The crew was respectful of my home, kept the area clean, and made sure everything was repaired properly. The quality of the work was excellent, and my bedroom looks great again. I really appreciated their professionalism and attention to detail throughout the entire process. If you ever need help with water damage or home restoration, I highly recommend Certified Restoration!

I highly recommend this business if you got flooded. My office got flooded on a weekend. These guys came fully prepared on a very short notice. The equipment they had was very sophisticated and they were able to dry everything with minimal damage. All of them had military clearance, were very professional and the work they have done was very clean and fast. I wanted to stay operational during the drying process, so one of the guys (Tad) would come early in the morning to carefully remove all of the drying equipment and then put it back on at night. This allowed me to have minimal down time. They were able to reach into the hardest corners and complete the drying process with great success. I am very grateful for all the work they have done! I hope none of us will ever get flooded again, bu

Every single person I had contact with at Certified Restoration left me with such gratitude. Everyone was knowledgeable, positive, personable, and especially understanding during the time I was out of my home because of a neighbor’s burst pipe that unfortunately damaged multiple rooms in my condo. Tad was my first contact, and his humor matched mine which made the realization my home was flooded a little less disappointing. Jake and his construction team that works with CR did a kick ass job with helping me pick out quality items that fit my home’s vision. Both of them were super communicative throughout the whole process which I can’t say I appreciate enough. If you’re on the fence, go with them. I’d put 15/5 stars if I could! Lastly, I’ll update this with before and after pics once ever

I want to preface this review by saying it is a long read, but every detail is necessary to fully describe how incredible Certified Restoration is. I am eternally grateful to Michael (the owner) and Tomas — they were truly my saving graces during one of the most stressful experiences of my life. As a first-time homeowner, five days before a cross-country move, my upstairs laundry room flooded. Water covered the laundry room floor, hallway, and adjoining bedroom, and even leaked through the light fixtures into the garage below. After shutting off the water, I spent hours panic-drying hundreds of gallons with every towel and blanket I hadn’t yet packed. I was physically drained and emotionally exhausted. I called several water restoration companies. The first to respond did a brief walkthr