Charter Oak Mechanical Services

Kevin, the supervisor, came out to the home this morning after what is been a very stressful weekend with my furnace. Kevin came in highly professional, and very knowledgeable. He assessed the system with all the necessary tools. He explained everything. He went above and beyond, and ensure that the furnace is in working order. I highly recommend this company and I will continue to call on them for all my furnace needs. Thanks again, Kevin!!!!

Charter Oak Mechanical installed my replacement central air in 2024, and I've since used them for all my heating and AC maintenance. Can't say enough of how excellent they are with their service and timely response to any questions or problems - especially Logan! Great company and I highly recommend.

Charter Oak Mechanical came to my home for a routine air conditioning maintenance visit. During their service, the condenser fan motor failed on a relatively new unit (only 7 years old). Since then, I’ve been left without air conditioning during a severe New England heatwave. At the time of the incident, an apprentice was cleaning the outside unit unsupervised while the lead technician was working on the air handlers inside. Shortly after, the condenser fan motor broke down. This raises serious concerns about oversight and professionalism during the visit. When the issue occurred, the owner personally called me, empathized with my situation, and said he would try to help. I appreciated that gesture and hoped it signaled a commitment to resolving the matter. Unfortunately, I’ve been unable

We've been using Charter Oak Mechanical for 5 years now and just had them out to service our C/A. As always, they were on time, very friendly, helpful, and ready to answer any questions! The same gentlemen, whose name I can't recall, has been here several times and is amazing! I highly recommend!

Finally, I'm a proud owner of American Standard central air conditioning system installed by great team of people led by Jeremy! They did an excellent job overall and left the place spotless. Showed up on time and started working right away and did an awesome job installing and hiding the pipes and replacing the wires. They listened to my suggestions and answered all my questions. I would recommend them any day, any where. Thank you!