Chem-Dry of Colorado Springs

I called Chem-Dry here in Colorado Springs because we had used the same company in the state we previously lived in and were very happy with the service and results. I spoke with Kevin about the carpet issues we were experiencing, and he was able to schedule us very quickly—which I really appreciated. Scott arrived on time and was extremely professional. I also liked how they confirmed the appointment and notified us when the technician was en route. We could not be happier with the experience. Thank you!

Scott did an excellent job! He cleaned our hardwood floor kitchen, dining room and hallway, LVP in primary bath, tile in secondary bathroom and carpet in large primary bedroom and large living room. All surfaces are fresh and restored. Chem-Dry is the best company for this type of service.

Kevin and his company have been taking care of our carpets for a very long time. The service has always been very professional and leaves our carpets looking and smelling impeccable. We have used other companies previously but Chem Dry and Kevin are the best!!

Their bid was $525 but they charged me $700 because they said I didn't tell them about two small bedrooms when I requested the quote. The owner, Kevin, said he listened to the recording personally and the appointment setter said the same. They finally sent me the recording and it was clear as day- I said on the recording, "I have two small bedrooms." While they apologized for their error, they refused to credit me for their mistake. I am giving two stars instead of one because the do a good job and are polite, but I won't use them again. There are other Chem-Dry franchises in our area that are better priced and don't use bait-and-switch tactics.

Chem Dry of Colorado Springs is amazing. Kevin did a splendid job. Carpet of 20 years looks like new! He was very detailed and went out of his way to remove stains, dirt and worked hard. Special thanks to Kevin. We highly recommend him and his company to all of our friends and neighbors. Thanks Kevin.