Chicago Pool and Spa

Richmond, IL · Pool cleaning service

Rating
2.9/5
★★★☆☆ 2.9
Reviews
8
Rank in Richmond
#9
of 19 home service pros
City Percentile
11%
rating percentile
Address
Chicago Pool and Spa, 5717 George St, Richmond, IL 60071
Phone
(630) 389-0028
Website
www.chicagopoolnspa.com

Chicago Pool and Spa is a home service pro located in Richmond, IL. It is one of 19 home service pros listed in Richmond. Its 2.9-star rating is slightly below the Richmond city average of 4.2 stars. It ranks #9 of 19 home service pros in Richmond. There are 10 photos associated with this location.

About Chicago Pool and Spa

Chicago Pool and Spa offers a wide variety of services to make your pool more enjoyable with our service guarantee. From our Full Service Maintenance, Pool and Spa Repair, Restoration Services, Liners and More. We are confident we can exceed your... More

Customer Reviews

★☆☆☆☆ 1.0 Jeff Barker · Apr 2023

Fraud: This company is an absolute fraud. I used their service last year and in the beginning they were great. The communication was awesome. Eventually my pool pump needed to be replaced along with some other components. We paid over $1500 for a pool pump along with installation. Once they had my money this is where they went down hill with communication. On multiple occasions I had to reach out asking for the status of my Pump. Every excuse from, it’s on back order to it’s in my garage was given. Because of the time we waited to have this pump installed my pool went from beautiful to green and gross. We now have stains all over the liner. Eventually they came out to install the pump. I was skeptical when they left. It didn’t look like a $1500 pump. I immediately googl

★★★★★ 5.0 Grant Smith · Feb 2024

This company was excellent to deal with! We had just purchased a new house and was told the pool was in working condition… it in fact was not and had years worth of paint on the surface. Every other company quoted us 3x the price they gave us! They’re hard workers and always went above and beyond what we asked for! My pool is beautiful now and my family and I can finally enjoy it thanks to these people!! Can’t recommend them enough!

★☆☆☆☆ 1.0 Allison P · Oct 2022

FRAUD! They took over $340 deposit for a repair and NEVER came back. Been trying for months for a refund only to get excuses. I'm taking them to small claims court. I hired another company that said their "diagnosis" for our hot tub was 100% WRONG.

★☆☆☆☆ 1.0 SAMEER AHMAD · May 2021

I tried to book this company and had to ask twice when and what time my appointment was. At the time of my appointment, was given a cancellation notice stating “you never gave us and address.” When I explained that no one asked for it, I got condescending replies. Afterwards, I submitted a review on Thumbtack and got the following: “ Do you think your big man on campus thinking you’re going to try and ruin my business with a lousy review from you try again I have a very high following and you can’t wreck that nice try” Glad to know what kind of people I would be dealing with before having them show up to my home.

★★★★★ 5.0 Katie Wagner · May 2021

I have an above ground pool, they cleaned it.very professional and excellent work. Will call them everytime for everything.

Accessibility & Amenities

✓ Identifies As Women Owned ✓ Online Estimates ✓ Onsite Services ✓ Wheelchair Accessible Parking Lot ✓ Appointment Required

Services

Pool cleaning serviceHot tub repair serviceIndoor swimming poolOutdoor swimming poolPublic swimming poolSpaSwimming poolSwimming pool contractorSwimming pool repair service

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This listing is informational. Contact the business directly to verify credentials, services, and availability.