Christian-Lorraine

Excellent and professional. Christian-Lorraine cleaned three of my antique oriental rugs, plus made repairs to one of them. All odors and stains removed. Repairs fantastic. Rugs smell clean (not covered up with heavily scented cleaner). The Customer service staff and delivery men are so polite and nice. Absolutely recommend 1000%.

Other than the person rolling their eyes at me upon hearing what neighborhood I lived in, and the rug taking two weeks longer than “quoted”, and the rug not being super clean, it’s a good establishment. My rug was extra dirty, which was a fair assessment, so I figured the extra time would take care of that. They did their best, and for that, I applaud them. I also would rather support a local business, even if it takes longer than expected.

Christian Lorraine did an amazing job on my large oriental rug! There was an area where candle wax had spilled on it and when they were done with the rug it was spotless! Amazing job and great team to work with.

We had our oriental rug cleaned by C-L. Staff examined the rug thoroughly in front of me. I liked that. Had a dog urine stain at one end of the carpet. Paid extra for the cleaning treatment.Brought the rug home and unrolled it after the cleaning. The color red had bled. Pink was now over 40% of the carpet. Expensive rug is now ruined. I still have questions. Did the information concerning the urine stain reach the cleaning crew? Does the cleaning crew know how to clean a rug with a urine stain? From our experience, administration and the cleaning crew don't talk. If they do, I would have been told about the color bleed when I picked up the rug. Maybe when I picked up the rug they didn't want the confrontation? With hindsight as my guide, the cleaning process applied to the urine stain crea

We are very pleased with Christian Lorraine and The Business that they did for us. Are rugs are clean and properly taken care of. They were ready for us when we were promised and looked great! I would recommend Christian Lorraine to anyone needing Persian rug cleaning!