City Plumbing, Heating & Air Conditioning

I had an issue with my sub pump. I called and they came out within the day and replaced it. Respectful, clean, and good communication. Plumbing is expensive but price was fair IMO. Would use service again.

New Furnace and AC installed. Both great quality products the techs that installed it did a great job were respectful on time and did a good job cleaning up. Happy with how everything turned out and the extra steps they took to make sure we were satisfied. They took the time to teach us how to use the new thermostat and made sure we had no further questions or concerns before leaving.

I hired this company to fix a small leak, but they failed to complete the job properly. To make matters worse, they charged me an exorbitant amount without providing any upfront estimate or disclosure of costs. Just a few hours after the technician left, the leak returned. When I contacted their office, they insisted on charging me again to fix the same issue—one they should have resolved correctly the first time. Frustrated, I called another company, and they completed the repair properly for about 25% of what the first company overcharged me. Terrible service and dishonest pricing—I would not recommend them to anyone.

I had an incredibly disappointing experience with City Plumbing and HVAC. They charged us $600 and did virtually nothing to address our boiler issue. Despite having photos, videos, and opinions from two other plumbers confirming the leak, the tech refused to act because the leak wasn’t happening at that moment. Instead, they wasted time changing a valve unnecessarily, racking up pointless charges while offering no diagnosis, peace of mind, or actionable next steps. Now, we’re spending $24,000 to replace our boiler with a different company solely because of this experience. City Plumbing’s lack of professionalism and transparency was a slap in the face. I’ll actively discourage anyone from using their services, even for something as simple as unclogging a toilet.

If I could give them zero rating I would. I had my sink re-plumbed in January, the work didn't even last 90 days. I already have leaks under my sink after paying $567 for the work. My new cabinets are getting ruined. They are an EMBARRASSMENT to UNION workers.