City Wide Insulation of GB

Only because one star is necessary to leave a review. Look for another insulator if you want to stay on schedule. The sales rep helped as much as he could but the rest was lees than average. Once I got people on site they did work hard and did a decent job BUT this company put me behind schedule, and cost me a lot of money reschuleing the next part of the building process. I had a good sales rep (Dennis) and he did what he could. The branch manager (Jeremy) was delayed in communication and rude. He actually told me "Delays should be expected in this business" and was disrespectful. Once they finally finished the work (21 days behind scheuld between phases) I sent the invoice and payment the next day. 2 weeks later got a notice from a collection firm working for them. I emailed them a copy

I do not recommend this company. First, they didn't show up on the day scheduled and when my Husband called to see where they were the response was oh we need to reschedule we cant make it that day. Saying they called the night before but left no message. My husband took off of work to be home for this. Our time is valuable also. Then the crew comes and not one person spoke English at all. Couldn't communicate so that was very unprofessional also. They got spray insulation on our new garage door and didn't say anything until we noticed it and then it was too late to clean off. The salesman said they would turn it in to insurance to get us a new door. This has been over 30 days with no resolution. Also, highly unprofessional that the workers that came did not clean up after themselves. They

When looking for an insulating contractor look further. Built a new construction home and it was nothing but a headache from citywide. The only person at the company who answers there phone is the sales man/estimator. Every deadline they were given was milked out to the last possible minute with no communication on when they were showing up or if I had to reschedule the plasterers. Save yourself the trouble and find someone else

TRUCKERS: Don’t pull into lot. Turn left then back down the driveway half way and be sure to stay as far to one side as possible so their work trucks can get through. They had no problem with me parking here overnight. The dock will be the overhead door directly behind you if you backed down the driveway. Super friendly people and they unloaded me an hour before my appointment and I was gone in 20 minutes. My photo is from the vantage point of the dock. That’s the driveway you need to back down.

Delivery Appt time 5am they opened overhead door at 4:30, I backed in, by 4:45 they were already unloading me. Yes I backed down driveway easy enough, and parked overnight to the side so others could get by me. Didn’t mind delivering to this place at all.