Citywide Supply and Service

I entrusted Mitch to install 2 new furnaces to replace the 30+ year old units in my duplex property while away on vacation. Assuming a complete installation, it wasn’t until I went to swap out the filters the following winter that I noticed one was missing from the unit, only to learn much later it was inside the unit. Technically, the filter replacements are a tenant responsibility, but in this case I would not have expected them to unscrew the furnace cover and perform this themselves. In the time that I was unaware the filter was inside the unit, the system stopped working, of course on a cold winter night. Mitch made an emergency visit (something this Landlady hoped to avoid after purchasing new furnaces) and initially diagnosed the problem as the thermostat. He replaced the thermostat

Really grateful for Mitch for helping us in a short amount of time when it seemed like all hope was lost. The long and short of it is our heater broke and we needed to replace a part that was nearly impossible to find elsewhere. Everywhere else we called either didn’t have it, was overpriced or would be a 30+ day wait. We knew that was an impossibility for our family with the harsh temperatures as of late and upcoming. Mitch pulled through and ordered us a replacement universal part for a very competitive price. Day of. Really greatly customer service, professionalism and great response time and turn around time. Just fantastic! Thank you for saving us!

Needed a part that no one had locally, called citywide and luckily he had it in stock, Mitchelle was quick to help, had my part for my historic furnace in stock at a great price. Definitely will be going back

Mitch was very helpful from the start! He answered all of our questions and was able to set up a furnace installation quickly. His team was prompt and efficient. I would definitely recommend Citywide👍

Mitch and his team are absolutely fantastic!! I had an emergency HVAC issue and they fixed it in record time. I really appreciate the honesty of this company. Mitch knows HVACs like the back of his hand and they don’t sell you what you don’t need (some of the other HVAC companies always default to buying new parts or even replacing the whole unit). His guys were on time and very friendly. I have found my go-to HVAC company. 300% would recommend them anytime.