Cj's Carpet Care

I was recently informed of some work performed by CJ’s Carpet Care and went to the property to verify for myself, for a four-room cleaning project in my aunt’s new home. We used his service as he is an Igbo Nigerian and thought that kinship would gain some kind of care toward the job performed. My aunt had previously worked with him and decided to hire him again based on that past experience and connection. Unfortunately, the service was quite disappointing. For a fee of $350 for 4 rooms, not only was the carpet cleaning itself unsatisfactory, but there was also a gross lack of proper water extraction. After the cleaning, the carpets remained overly damp. The technician provided no ventilation assistance (no open windows), no ,carpet fans, and upon job completion offered no advice to my

How do you clean carpets in a new home without providing any ventilation? No open windows, no fans, no warning to the homeowner that airflow is required? You simply soak the carpets, lock up the place, and leave—knowingly creating the perfect conditions for mold and mildew. It’s mind-blowing that any “professional” cleaner would think this is acceptable. On top of that, the customer service was unbelievably lackadaisical. Instead of taking responsibility or offering any real solution, we were told we’d have to pay again and even rent fans from him at a premium—for a problem he created. There was zero care for our home, zero concern for the damage that could occur, and absolutely no pride in the service provided. The entire experience was careless, unprofessional, and exploitative. I woul

I just had CJ Carpet come to the house to clean our carpets for Thanksgiving. We've beeen a loyal customer for 8 or 10 years and have used them many times. CJ and Kenny are always very reliable, do a great job and most of all are committed to outstanding customer service. In my opinion there is no better carpet cleaning company in Montomery County.

CJS CARPET CARE offers exceptional service from beginning to end. I used them to come clean the air ducts and carpet in my new townhouse. Kenny and his staff were on time and ready to provide the services needed. As they were performing the services, they showed me step by step what they collected from the vents. Kenny and his staff were professional and educated me on the whole process. With being a single mother and just purchasing a new home, CJS CARPET CARE took a lot of stress from me. You can depend on them to do exactly what you are hiring them to do, and more. They go the extra mile to insure you are satisfied! I will definitely use them again for future projects, and recommend them to others. Thank you CJS CARPET CARE’ Mr. Jackson and Kenny, May GOD BLESS YOU AND KEEP YOU!

They offered me a high price for stretching carpet and offered a cleaning service which, I feel was way above normal prices from other companies and never showed up with carpet samples. We decided to go to another company for our carpet needs.