Clarkstown Heating & Air Conditioning

The technician, Anthony Hanratty, did an excellent job of diagnosing my heating problem and fixing it. He adjusted the boiler temperature and allowed the heating system to bring the room temperature to a level that matched the thermostat setting, which had been the original problem. His approach was very professional and he explained his procedure in a step by step manner that was clear and easy to understand. Thanks Anthony for a job well done.

Clarkstown recently installed a new boiler for my Church at our parsonage. I was very impressed with the quality of the installation. The technicians solder joints were perfect, the piping polished and the routing for zones laid out well for ergonomics and maintenance. All of my expectations were met.

I had a problem with my heating unit. The technician came and told me it was a Honewell Zone valve which was not working. He replaced the zone valve and spent in total 45 minutes to fix the issue. The valve costs $57 on Amazon and I was charged $719 including tax. It was a total rip off. Clarkstown Heating has replaced 3 of my Air condition Units, Heating boiler and the water heater. I have been a loyal customer of their business and I get ripped off. I will never use them again. I just realized they are under new management. I don't trust them and will never use them.

Overpriced and not reasonable. We had parts under warranty and got charged over $1k for a little over an hour of labor. We had to keep calling the office to follow up on scheduling the service, first they had to check if the parts were available, another call they couldn't reach their service department to see when they're available and they would call back, which they did not. Of note, the tech himself, Brian, was amazing, polite, and nice. I would recommend him if he ever worked outside of this company. He tried to call and see if they could lower the price for a maintenance membership fee and when he called the office he received a flat out no. The office didn't even try to look into it or anything, it was just NO. Overall, this Clarkstown/Universe is not here to work with customers,

I’ve used this company before, few years ago, that’s why I called them. I needed a relay switch for furnace. The part cost $350 the tech, who was very nice, was here 1/2 hour, the bill came to 1,700. They told my sone, who was there to meet the tech, they’ll cut the price to $1,200 if we purchase the $500 maintenance package. When I called to get an itemized bill they told me they don’t do that it’s a flat rate!!